The XP13000EH is bought as a budget whole-house generator for homes with big motor loads and no natural gas: well pumps, central AC, electric water heaters and shops, fed through a 50A inlet and interlock. The success stories are about breadth of load, such as a full house plus shop on propane through a 19-hour wind outage, and an owner who manages load with a meter on each leg says it runs everything in the home. One owner who has since switched to a pair of inverters calls big open frames loud behemoths.
The ownership file is mostly mechanical. A starter that failed at three years and was replaced under warranty, carb icing that a new carb did not cure, a governor that hangs on propane after years of use and that a warranty shop could not reproduce, and control wiring damaged by rodents or an arc all appear. Fuel planning matters: a 20-lb propane tank lasts about 3 hours, and one first-time owner was surprised to get only about five hours from 8 gallons of gasoline at a 400-watt load. Natural gas on this dual-fuel model came only after a kit with a carb adaptor failed and a hotter spark plug got the propane-port kit to fire for one owner. The unit carries a CO monitor, and an owner with a ventilated shed asked how to bypass it.
Rural or all-electric homes that need maximum starting power per dollar, and can buy on a sale, are where it earns its place. The Westinghouse WGen11500TFc and WGen10500 tri-fuel units were the alternatives on shoppers' lists, adding natural gas from the factory; the DuroMax drew one shopper whose Westinghouse order had gone two months without shipping, being in stock and $300 cheaper. Buyers who know they want natural gas can go to the DuroMax XP13000HXT tri-fuel instead of converting this one.